Canadian Institue Of Planners

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Member Services Database Transition: Frequently Asked Questions

August 11, 2022 | Posted byPublié par : CIP | database, login, member, services
Member Services Database Transition: Frequently Asked Questions

As part of our commitment to enhancing your member services, we have been working with the Provincial and Territorial Institutes and Associations (PTIAs) to transition from our old database to a new, shared database.

Our new database will provide members with a much-improved and refined user experience through a simplified, one-stop service for login, invoicing, renewals, and more! In addition, OPPI Members will now, optionally, renew their CIP membership directly through OPPI in a single payment.
 
As a result, a number of member services will be temporarily unavailable.

IMPORTANT DATES | MEMBER PROFILE QUESTIONS | ACCESSING CIP SERVICES

IMPORTANT DATES

CIP and the PTIAs want to ensure the smooth transition of your member data from our old database to our new one. That’s why this project is being rolled out in a few phases.

Freeze Period
Database access is paused.
Data is transferred from the
old database to the new one.
August 14, 2022
Phase 1
Some database access is restored.
Member self-serve and other
database features are paused.
August 26, 2022
Phase 2
All database access is restored.
Member self-serve and other
database features are restored.
End of October

 
During the Freeze Period, access to the database and its features will be paused. This is when the member data will be pulled from our old database and transferred to our new one.
 
During Phase 1, some access to the database and its features will be restored. Now you will be able to use CIP services linked to the database, including viewing the events calendar and registering for events and webinars. The biggest change in Phase 1 is that self-serve access to your member profile and some services will still be temporarily unavailable.
 
During Phase 2, all access to the database and its features will be restored including access to the member portal where you can update CPL, update contact information, update communication preferences, access and pay for invoices and so much more.

QUESTIONS

Are you a new member looking to apply?

 
General Membership and Application Questions
Contact membership@cip-icu.ca  for assistance.

Professional Liability Insurance and Certificate Questions
Contact membership@cip-icu.ca for assistance.
 
Invoice and Payment Questions
Contact membership@cip-icu.ca for assistance.
 

ACCESSING CIP SERVICES

During this transition, many of your member services will still be available, but the way you access them might have changed.

 
Member Directory/Member Registers

Professional Liability Insurance (PLI)

For Candidate and Full members who currently have Professional Liability Insurance your proof of insurance certificate will not be available to download until Phase 2. Should you require this certificate before then you can request a copy on demand.

                
Logging CPL Units

  • You won’t have self-serve access to log your CPL units in Phase 1 and will need to wait until Phase 2 to report your CPL. In the meantime, you can use this Offline CPL Reporting Form to keep track of your CPL units.
  • To thank you for your patience, the CPL deadline will be extended by your PTIAs as follows:
PIBC
December 31, 2022
APPI December 31, 2022
SPPI December 31, 2022
MPPI January 31, 2023
OPPI January 31, 2023
API December 31, 2022
  • Note that any CPL entries entered prior to August 14, 2022, will be carried over automatically including any CPL you were scanned for at the CIP/PIBC National Conference in Whistler, BC
  • For CPL questions, contact your Provincial and Territorial Institutes and Associations

Events Calendar
  • A new CIP Events Calendar is in the works and launching August 26, 2022! 
  • As a result, the old Events Calendar will be unavailable from August 14 to 25, 2022
  • NEW! All Provincial, Territorial Institutes and Association events will also be displayed
  • Questions? Please contact events@cip-icu.ca

Plan Canada
Questions? Please contact communications@cip-icu.ca

CIP Professional Learning HUB
Questions? Please contact engage@cip-icu.ca

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